Terms of Service

Last updated: May 24, 2026

These Terms of Service (“Terms”) govern your use of the Vaulori mobile application, website, and related services (collectively, the “Service”) operated by Vaulori (“we,” “us”). By using the Service, you agree to these Terms.

Eligibility

You must be at least 13 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of information you provide and for activity under your account.

Your content

You retain ownership of memories and other content you upload (“Your Content”). You grant us a limited license to host, store, process, and display Your Content solely to operate the Service — including syncing across your devices, generating your Museum preview, and delivering share or seal emails to contacts you designate.

You represent that you have the rights to upload Your Content and to share it with the legacy contacts you add. Do not upload content that infringes others’ rights or violates law.

Legacy contacts and sharing

When you seal a vault or share a Museum link, we send email to addresses you provide. You are responsible for obtaining any consent needed before contacting those individuals. Museum links are intended for private sharing; do not publish links where unintended audiences may access them.

Purchases

Paid vault packs are one-time purchases processed through the Apple App Store or Google Play (when enabled). Pricing and features are shown in the app. Refunds follow the store’s policies. We may change pricing for future purchases with notice where required.

Acceptable use

You agree not to:

• Use the Service for unlawful, harmful, or abusive purposes.
• Attempt to access other users’ accounts or data without authorization.
• Interfere with or disrupt the Service or its infrastructure.
• Reverse engineer the Service except where permitted by law.

Account termination

You may delete your account at any time from Account settings. We may suspend or terminate access if you violate these Terms or if required for security or legal reasons.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation. Digital legacy tools cannot replace legal estate planning; consult professionals for wills, trusts, and formal bequests.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAULORI AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) USD $50.

Changes

We may modify the Service or these Terms. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.

Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except where mandatory consumer protections in your country apply.

Contact

Questions: hello@vaulori.com.